DELIVERY WITHIN 24 HOURS AROUND LAGOS

Return Policy

Return costs will be at Customer charge. For more information on the return procedure, please visit the section dedicated to Shipping & Returns of the website.

Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:

  • Returned items must not have been used, worn, washed or damaged;
  • Items’ identification tag must still be attached to the items;
  • All related invoices have to be attached on the external side of the box containing the returned items.

Items have to be sent back to MODE 1436 Mall (Former Lafayette Mall), Sanusi Fafunwa Street, Victoria-Island Lagos, Nigeria. In a single delivery through the courier and within fourteen (14) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to MODE, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to MODE are damaged in any way, MODE shall be entitled to retain the payment of the items already done by Customer.

Upon receipt of the returned item, MODE shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as MODE is able to confirm that all such conditions have been met, MODE shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only on account used to place the order.

Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to MODE; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, MODE shall be entitled to keep such item and withhold any amount connected to the transaction.

Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.itsjustmode.com for 14 (fourteen) days from delivery, provided that any such defect must be reported to MODE within 14 (fourteen) days from relevant discovery. Any claim beyond this timeframe shall be ineffective.

For more information on the return procedure, please visit the section dedicated to Shipping & Returns of the website.

Upon receipt of the defective item, if MODE is able to confirm that such items does not conform with satisfactory quality standard, MODE shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only.

THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.itsjustmode.com DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.

11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another (other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.